What is a CRM?

A CRM is a Customer Relationship Management tool that is used in businesses to organize contacts and your relationship with those contacts. It is NOT a spreadsheet with names and email addresses or a stack of business cards.

There are different CRMs for various functions. Some are better with marketing, others offer more automation, and there are even some free versions. Which one will work best for your business?

Let me help you weed through the options.

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